Privacy Policy

Last Updated: July 4, 2026

Mysteries & Mayhem Games LLC ("Mysteries & Mayhem Games," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase products, register for events, or otherwise interact with us.

Information We Collect

Depending on how you interact with our website or services, we may collect the following information:

You may voluntarily provide:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Event registration information

  • Responses to surveys or playtesting feedback

  • Information you include when contacting us

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Date and time of visits

  • Referring websites

  • Cookies and similar technologies

This information helps us improve our website and understand how visitors use our services.

How We Use Your Information

We may use your information to:

  • Process purchases

  • Deliver digital products

  • Ship physical products

  • Register you for events

  • Respond to questions and customer support requests

  • Send order confirmations and service-related communications

  • Improve our games, products, and website

  • Analyze website performance

  • Conduct playtesting and customer research

  • Send newsletters or marketing emails (only if you choose to receive them)

  • Comply with legal obligations

Payment Processing

We do not store your complete payment card information. Payments are processed securely through trusted third-party payment providers. These providers collect and process payment information according to their own privacy policies.

Email Communications

If you subscribe to our newsletter or marketing emails, we may occasionally send updates about:

  • New game releases

  • Upcoming events

  • Playtesting opportunities

  • Promotions

  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Measure traffic

  • Analyze visitor behavior

  • Support website functionality

Most web browsers allow you to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information. We may share information only with trusted service providers that help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Email marketing services

  • Analytics providers

These providers receive only the information necessary to perform their services. We may also disclose information if required by law or to protect our legal rights.

Children's Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent. If you believe a child has provided personal information, please contact us so we can remove it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting information over the internet or storing electronic information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request information about how your data is used

  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws regarding your personal information. Mysteries & Mayhem Games does not sell personal information to third parties. California residents may request information about the personal information we collect and request deletion of eligible information, subject to applicable legal exceptions.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner organizations. We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post the updated version on this page and revise the Effective Date above.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the contact form on our website or by email at:

Email: info@mysteriesandmayhemgames.com

Website: mysteriesandmayhemgames.com